Appointments are recommended to ensure availability.
Please arrive on time. a grace period of 10 minutes is allowed, after which the appointment may be canceled or rescheduled based on availability.
We’re happy to offer private parties and group bookings for special events, celebrations, or just a fun get-together. A deposit is required to secure your date. This deposit will be applied to the host’s order or refunded on the day of the event.
Specialty items—such as charms, a large quantity of the same chain style, or specific colors—can be ordered in advance for your event with enough lead time and a deposit.
All permanent jewelry sales are final. We do not offer refunds or exchanges once a piece has been welded.
We use high-quality 14k gold-filled, sterling silver, and solid gold materials. However, normal wear and tear over time is to be expected.
If your jewelry breaks within 7 days due to a welding issue, we will re-weld it at no charge.
After 7 days, repairs or re-welding may include a small service fee.
If your piece comes off and all materials are intact, we are happy to re-weld it for you. If any part of the chain is missing or damaged, there may be an additional charge to replace it.
If you need to remove your jewelry for a medical procedure, we will re-weld it at no cost as long as the chain is kept and brought back to your appointment.
Customers are responsible for approving their chain selection and sizing before welding.
Once welded, the size cannot be adjusted without cutting and re-welding, which may incur a fee.
Custom orders and special requests may require additional processing time.
Payment is required in full at the time of service. We accept cash, credit/debit cards, and digital payments.
All sales are final. no refunds or exchanges on jewelry once it has been welded.
Gift cards are non-refundable and do not expire.
We may take photos/videos for marketing purposes. Clients who do not wish to be featured should notify us before or during their appointment.
Clients must be at least 15 years old for permanent jewelry services.
Minors (under 18) must be accompanied by a parent or legal guardian.
A signed waiver is required for all clients.
We do not offer services on individuals with pacemakers or other medical conditions that may be affected by the welding process.
Clients must disclose any metal allergies or sensitivities before selecting their jewelry.
The procedure is quick and painless, but we require clients to remain still during the process for safety.
Clients acknowledge that permanent jewelry is a voluntary cosmetic service.
We are not responsible for damage caused by improper care, metal sensitivities, or external forces (e.g.,snagging on objects).
By receiving our services, clients agree to release our business from any liability related to the jewelry application or removal process.