FAQ

Permanent jewelry is a custom-fit necklace, bracelet, ring, or anklet that’s welded together instead of closed with a traditional clasp. It’s designed to be worn every day. You can sleep, shower, and swim without the hassle of putting it on or taking it off. At Rooted, our pieces are made from high-quality 14k gold-filled or sterling silver chains, selected specifically for their durability and timeless beauty. It's a seamless symbol of connection; whether to a moment, a memory, or a person.

Permanent jewelry is more than a trend, it’s a way to honor the people, places, and moments that keep you grounded. Many choose it to symbolize a lasting bond with a friend, partner, or family member, or to mark a meaningful milestone. At Rooted, each piece is a reflection of your story. It’s a simple, elegant reminder of what matters most, meant to stay with you through all seasons of life.

With proper care, permanent jewelry can last for decades. Because our chains are made with high-quality 14k gold-filled and sterling silver materials, they’re designed to hold up to everyday life: including showers, workouts, and sleep. While everyone’s experience is a little different, many customers wear their pieces for years with minimal signs of wear. 

While rare, it is possible for your permanent jewelry to come off especially if it gets tugged, caught, or weakened over time. If that happens, don’t worry. Hang on to your chain and reach out to us. We can usually reattach it quickly, and in many cases, for a small fee or no charge at all. If the chain is damaged, we’ll work with you to find the best solution. Life happens, but your memories don’t have to be lost with your jewelry.

At Rooted, we offer 14k gold-filled and sterling silver chains. These metals are chosen for their durability, beauty, and suitability for everyday wear.

14k gold-filled jewelry has a thick layer of real gold bonded to a core metal, making it much more durable than gold-plated pieces. It will not flake or rub off and is safe for most people with sensitive skin.

Sterling silver is a high-quality silver alloy made of 92.5% pure silver. It has a bright, polished finish and is a classic choice for timeless, lasting jewelry. 

Yes, permanent jewelry is safe for everyday wear and for most skin types. At Rooted, we use only high-quality 14k gold-filled and sterling silver chains, both of which are known to be hypoallergenic and gentle on sensitive skin. Our welding process is quick, precise, and completely safe as it never touches your skin. If you have specific metal sensitivities or skin concerns, we are happy to talk through the best option for you before your appointment.

Yes, permanent jewelry can be removed if needed. While it’s designed to be worn every day, life happens, and you can easily snip the jump ring with a pair of scissors or small wire cutters. If you ever need to remove your piece for medical reasons, work, or personal preference, we recommend cutting it at the welded link so it can be re-welded later if you choose. We’re always happy to help with reattachment or resizing if your needs change.

We love working with future nurses and healthcare professionals. If your program or workplace doesn’t allow jewelry during clinicals or shifts, we’ve got you covered. Your permanent piece can be removed safely and later converted into a traditional bracelet or anklet with a clasp. That way, you can still wear the jewelry that means something to you, even if it’s not every day. We’re happy to help you make that change when the time comes.

Yes, you can go through TSA checkpoints and most metal detectors with your permanent jewelry on. Our 14k gold-filled and sterling silver chains typically do not trigger airport security systems. Many customers travel frequently without any issues.

Yes, your permanent jewelry is waterproof. Our 14k gold-filled and sterling silver chains are made to handle everyday life, including showers, swimming, and workouts without losing their shine. That said, exposure to harsh chemicals like chlorine or certain lotions and sprays may dull the finish over time. To keep your piece looking its best, we recommend rinsing with clean water and drying it off after extended exposure to pools, hot tubs, or the ocean.